After Sales is at your disposal offering a wide range of services to the satisfaction of Your requirements, covering the shelf- life of our machines, with a customer-oriented attitude.

Our “experts team” is composed by skilled technicians, who are giving a quick and precise support.



Our Technical Department’s staff is composed by engineers directly in contact with the Planning Department, in order to give a prompt and effective answer.  Furthermore, we have local technicians in some countries trained and  co-ordinated by SIMA’s headquarter able to give a valid and quick support to the customers.
Rapid  answers to any request, also on products supplied years ago


SIMA extrusion lines are conceived to allow, if requested, the remote supervision of the parameters of the running line thanks to a simple data connection, thus allowing an immediate and effective help.
For additional info, please contact our service dept.



Together with our machines, we always supply the list of the mechanical parts, as part of the technical documentation. The spare parts manual has the purpose to facilitate the identification of the spare parts to be ordered upon request.
An efficient “staff team” able to speak most of the European languages, is able to satisfy all requirements coming from all around the world.
Upon request, the SERVICE Department can provide a list of the spare parts suggested for a two-years period, specific for each machine type.